Privacy Policy

Our Commitment to Your Privacy

At FuturesHive LLC ("we," "us," "our"), protecting your privacy is fundamental to everything we do. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website at futureshive.com and use our services.

By accessing our website or using our services, you agree to the practices described in this policy. We are committed to transparency and giving you control over your personal information.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and profile information
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communication Data: Information you provide when contacting our support team or participating in surveys

Automatically Collected Information

We automatically collect certain information when you use our website:

• Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
• Device Information: IP address, browser type and version, device type, operating system
• Location Data: Approximate geographic location based on IP address
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Service Delivery: To provide, maintain, and improve our educational content and services
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues
• Personalization: To customize your experience and deliver relevant content and recommendations
• Communications: To send you educational content, updates, newsletters, and marketing materials (you can opt-out anytime)
• Analytics: To understand how our services are used and improve user experience
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and protect our rights

3. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, including:

• Payment processors (Stripe, PayPal)
• Email service providers (for newsletters and communications)
• Analytics providers (Google Analytics)
• Hosting and infrastructure providers
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety, or that of our users
• Investigate potential violations of our Terms of Service
• Detect, prevent, or address fraud or security issues

Business Transfers

If FuturesHive is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Deliver personalized content and advertisements

Your Cookie Choices

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block all cookies (though this may affect website functionality)
• Receive notifications when cookies are set

Please note that disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take data security seriously and implement industry-standard security measures to protect your information:

• Encryption: All data transmitted to and from our website is encrypted using SSL/TLS protocols
• Secure Storage: Personal data is stored on secure servers with encryption at rest
• Access Controls: Strict access controls limit who can access your personal information
• Regular Security Audits: We conduct regular security assessments and vulnerability testing
• Incident Response: We have procedures in place to respond to potential data breaches

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law.

6. Your Privacy Rights

You have important rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information at any time. You can update your account information by logging into your account or contacting us directly.

Data Portability

You have the right to request a copy of your personal data in a commonly used, machine-readable format.

Deletion

You may request deletion of your personal information. We will honor your request unless we need to retain certain information for legal, security, or business purposes.

Marketing Opt-Out

You can opt-out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your email preferences in your account settings
• Contacting us directly at privacy@futureshive.com

Do Not Track

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to these signals. We do not currently respond to "Do Not Track" browser signals.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@futureshive.com.

8. International Data Transfers

Your information may be processed and stored in countries other than your country of residence, including the United States. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When we no longer need your information, we will securely delete or anonymize it.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to delete your personal information
• Right to opt-out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@futureshive.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Effective Date" at the top of this policy
• Post the updated policy on this page
• Notify you via email for significant changes (if we have your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: