Refund Policy

Our Commitment to You

At FuturesHive LLC, we are committed to providing exceptional educational content and trading resources. We want you to be completely satisfied with your purchase. This refund policy outlines our fair and transparent approach to refunds.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all our educational products and courses. If you're not satisfied with your purchase for any reason within 30 days of your purchase date, we'll provide a full refund—no questions asked.

How to Request a Refund

Requesting a refund is simple and straightforward:

• Email us at support@futureshive.com within 30 days of your purchase
• Include your order number and registered email address
• Briefly explain why you're requesting a refund (optional but helps us improve)
• We'll process your refund within 5-7 business days

Refunds will be issued to the original payment method used for the purchase.

Subscription Services

Monthly Subscriptions

You can cancel your monthly subscription at any time. Upon cancellation, you'll continue to have access until the end of your current billing period. No refunds are provided for partial months.

Annual Subscriptions

Annual subscriptions are eligible for a pro-rated refund within the first 30 days. After 30 days, no refunds will be issued, but you can cancel at any time to prevent future charges.

Payment Plans

If you've chosen a split payment plan:

• The 30-day money-back guarantee applies from your first payment date
• If you request a refund during the guarantee period, any remaining scheduled payments will be canceled
• After the 30-day period, you remain responsible for all scheduled payments unless you cancel (cancellation stops future payments but doesn't refund past ones)

Technical Issues

If you experience technical difficulties accessing your purchased content, please contact our support team before requesting a refund. We're committed to resolving any technical issues promptly.

Our support team is available at support@futureshive.com and typically responds within 24 hours.

Chargebacks

We kindly ask that you contact us directly before initiating a chargeback with your payment provider. Chargebacks create additional fees and complications for both parties.

If you have concerns about a charge, please email support@futureshive.com and we'll work with you to resolve the issue quickly and fairly.

Fair Use Policy

While we offer a generous refund policy, we reserve the right to refuse refunds if we detect abuse of our policy, including but not limited to:

• Repeated purchases and refund requests of the same product
• Evidence of content theft or unauthorized distribution
• Violation of our Terms of Service

Important Disclaimers

No Guaranteed Returns

Trading and investing involve risk. The results shown in our marketing materials are examples and not typical. Your individual results will vary based on many factors including your experience, dedication, and market conditions.

Educational Purpose

Our products are for educational purposes only. We do not guarantee specific financial outcomes. All trading involves risk, and you should never invest more than you can afford to lose.

Changes to This Policy

We may update this refund policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.